110+ RO service
questions answered.

A general service normally includes visual inspection, basic cleaning, performance checks and recommendations based on the purifier condition.

We provide independent multi-brand service for most domestic RO, UV and UF purifiers, subject to model and part compatibility.

No. Aquafresh RO Service is an independent third-party multi-brand service provider.

Yes, doorstep service is available in approved Delhi NCR locations after PIN-code and schedule confirmation.

Visit time depends on the issue, purifier access and required work; the technician can estimate it after inspection.

You may keep it switched off if there is leakage, burning smell, unusual heat or an electrical concern.

Yes, we handle many domestic RO, UV and UF configurations where the model and required parts are serviceable.

Yes, both types can be inspected, subject to safe access and model serviceability.

Yes, diagnosis and an estimate should be provided before chargeable repair or replacement work.

Completed work and chargeable items should be recorded on the applicable service record or invoice.

Yes, you can request diagnosis; applicable visit or inspection charges are confirmed while booking.

Share your name, mobile number, PIN code, purifier type and a short description of the problem.

Call or WhatsApp 95993 57139 and share the issue and service-location PIN code.

No. An appointment is confirmed only after serviceability and technician availability are checked.

Yes, WhatsApp booking enquiries are accepted at 95993 57139.

You may request a preferred slot, but confirmation depends on route and technician availability.

The assigned team may call to confirm the location, issue and expected arrival.

Yes, contact the team as early as possible; the new slot depends on availability.

The team will inform you before confirming the appointment.

It is helpful because model details can improve preparation, although final diagnosis still occurs on site.

Yes, but the person approving chargeable work should have the authority to do so.

Yes, suitable domestic and selected commercial systems can be inspected after requirement confirmation.

Possible causes include the power source, SMPS, wiring, switch, sensor or another component; safe diagnosis is required.

Low inlet pressure, clogged filters, membrane condition, pump performance or tank pressure may reduce flow.

Leaks can come from pipes, fittings, housings, valves, tank connections or internal components.

Pump vibration, air, loose fittings, restricted flow or an internal component may cause noise.

The issue may involve inlet supply, filters, membrane, pump, pressure switch, valve or tank pressure.

Pressure changes, a valve, switch, tank or flow restriction may cause frequent cycling.

Some pump issues may be repairable; otherwise replacement is suggested after testing and approval.

Yes, a compatible SMPS may be replaced after diagnosis and customer approval.

Yes, a faulty or restricted solenoid valve can affect inlet flow and purifier operation.

A faulty float mechanism may contribute to tank overflow in compatible purifier designs.

Switch off power, avoid touching wet electrical areas and request professional inspection.

Follow the technician’s testing and flushing instructions before normal use.

Replacement depends on incoming water, usage, visible loading and purifier performance rather than one universal timeline.

Carbon-filter condition depends on water quality and consumption; inspection helps determine replacement need.

Membrane replacement should follow performance checks such as flow, rejection and input/output water assessment.

No. TDS readings should be interpreted with inlet TDS, purifier design, pressure and rejection performance.

It is an external or pre-stage sediment element that helps capture visible particles before water reaches later stages.

No. Size, fittings, media, flow direction and purifier configuration can differ.

Yes, when diagnosis shows other stages remain suitable and the replacement is compatible.

Yes, the technician should follow applicable flushing and start-up instructions before drinking the water.

It may help when restricted filters are the cause, but other flow problems should also be checked.

Filter condition can contribute, but the tank, source water and other purification stages may also be involved.

They are optional post-treatment stages in compatible configurations and may have separate replacement terms.

Replacement should be based on inspection, compatibility and customer approval.

An AMC is a time-bound maintenance contract with visits and coverage governed by the selected written plan.

Gold, Platinum, Platinum Plus and Diamond plans have 365-day validity from activation, subject to invoice terms.

Coverage begins after inspection, eligibility confirmation, required activation steps and plan activation.

Yes, the purifier should be in working condition; restoration work may be separately chargeable.

Gold includes four scheduled and two additional visits during the valid term.

Platinum includes four scheduled and two additional visits during the valid term.

Platinum Plus includes four scheduled and two additional visits during the valid term.

Diamond includes four scheduled and four additional visits during the valid term.

Yes, if technically required and available within the applicable plan entitlement.

No. Entitlements are maximum limits, not automatic replacements.

No, installation and reinstallation remain chargeable in every plan.

No, these items are excluded from all listed AMC plans.

Diamond covers generic replacements up to one time each when eligible; branded or designer parts are excluded.

For one eligible occurrence it may cover required sediment, carbon, membrane and spun consumables after inspection.

No, repair or service warranty does not extend the AMC expiry date.

Yes, installation is available where the site, connections and purifier are suitable.

Yes, both services are available and are separately chargeable.

It may be possible after checking plumbing, drainage, power and mounting conditions.

Any additional material and its price should be disclosed before use.

Yes, share the new location and purifier details to confirm serviceability.

A suitable water inlet, drain, power point, space and safe mounting surface are generally required.

Only if the purifier design permits it and a safe compatible mounting arrangement is available.

Any applicable warranty is limited to the recorded installation work and stated invoice terms.

Yes, chargeable repair or replacement should begin only after the estimate is approved.

They may be chargeable unless specifically included in an active written AMC or warranty entitlement.

This depends on the confirmed booking and invoice terms; ask before approving the visit.

The diagnosis may reveal different work, but revised charges should be explained before approval.

No, many RO faults require inspection before an accurate estimate can be given.

Yes, although applicable visit or diagnosis charges may still be payable.

The published Gold, Platinum, Platinum Plus and Diamond annual prices include GST.

Payment terms are confirmed for the specific booking; the website does not offer an advance-payment gateway.

It applies only to the same service issue and recorded eligible work, subject to the stated terms.

No, it does not extend AMC validity or create fresh coverage after expiry.

No, a different failure is assessed separately.

Only the warranty stated for that item and recorded work applies; confirm the invoice terms.

It documents the diagnosis, work, replaced items, charges and applicable warranty terms.

Yes, it helps verify plan, activation, validity, limits and service history.

Verification may be difficult without the relevant invoice or service record.

Accidental, external or customer-caused physical damage is generally excluded unless expressly stated.

No. TDS measures dissolved solids and does not by itself confirm microbiological or chemical safety.

New filters, flushing, source-water changes or TDS adjustment may temporarily affect taste.

Stop drinking it until the source, tank and purification stages are assessed.

No purifier removes every possible contaminant under all conditions; suitability depends on design and water quality.

Not necessarily. Output should be considered with source water, purifier design and applicable water-quality guidance.

Yes, long storage and poor tank hygiene can contribute to taste or odour concerns.

Tank cleaning may be appropriate based on condition, design and service history.

Avoid doing so if you are unfamiliar with pressurised plumbing or electrical components.

Switch off power safely, keep away from wet electrical areas and request professional help.

Yes, sediment, hardness, dissolved solids and usage can affect filters and membrane performance.

We accept enquiries across approved Delhi NCR areas, subject to PIN-code and technician availability.

Yes, Uttam Nagar enquiries are accepted after serviceability confirmation.

Yes, Janakpuri is within the listed Delhi service coverage.

Yes, approved Dwarka sectors are covered subject to schedule confirmation.

Yes, Rohini and listed nearby areas are covered.

Yes, service enquiries are accepted for Pitampura.

Yes, Vasant Kunj enquiries are accepted after PIN-code confirmation.

Yes, Saket is included in the listed South Delhi coverage.

Yes, Lajpat Nagar enquiries are accepted subject to availability.

Yes, approved Noida sectors can request service.

Yes, approved Greater Noida locations can request service.

Yes, approved Gurgaon areas are covered, including listed DLF, Golf Course Road and Dwarka Expressway areas.

Yes, Palam Vihar enquiries are accepted subject to technician availability.

Yes, listed Gurgaon sectors along the Dwarka Expressway corridor can request service.

No, locality coverage does not guarantee a slot; availability must be confirmed.